Thursday, January 08, 2009

Chapter Events Online Registration

Participation Guidelines

RMA will provide complimentary Online Chapter Event Registration Services for those chapters that charge registration fees for chapter meetings. There is no merchant charge for credit card payments.

  • For entry into RMA’s Systems, RMA requires the RMA Chapter Event Set-up form to be completed (see below).
  • Pricing can be either Flat Rate or Member\Nonmember. Member\Nonmember pricing will be based upon RMA Headquarters membership status not local chapter membership status.
  • For each event, RMA will provide an online registration page on the RMA hosted local chapter Web site (for which complete information has been submitted).  If you do not currently have a chapter Web site hosted by RMA, please contact Rosemarie Casler at 215-446-4053 or Anna Shuman at 215-446-4073 to have one set up.
  • Chapter Event Registration will be online only. RMA Headquarters will not accept registrations by phone, fax, or e-mail.
  • The cancellation fee for any meeting/event will follow RMA Headquarters Cancellation Policy as stated below:
    • Full refunds will be available on all cancellations up to 15 working days prior to the start of the event. Cancellation requests must be made by the chapter to registrar@rmahq.org
    • Registrants who cancel 6–14 business days prior to the event will receive a refund equal to 50% of the fee.
    • Registrants who cancel reservations 5 or fewer business days prior to the event are not eligible for a refund.
    • Registrants failing to attend the event (no-shows) will not be eligible for refunds.
    • You may make a substitution from the same institution at any time.
  • Registrants will be informed to direct all event questions to the chapter event contact.
  • RMA will provide a secure Web page for the chapter event contact to download event registrant information. Download will be based upon an event code provided by RMA to the chapter event contact.
  • RMA will remit paid registrations via ACH to participating chapters after the event, throughout the year.
  • Each chapter will appoint one individual to act as liaison for chapter events and to receive events payment (ACH) and reports.
  • Chapters should complete the Chapter Events Online Registration Request/Authorization form and return it to RMA.

Chapter Events Online Registration Request/Authorization Form (Word)
Chapter Event Set-up Form (Word)

Questions/Additional Information

Questions regarding the Chapter Events Online Registration Service should be directed to:
Cindy Slick, Events Group Supervisor
1801 Market St., Ste. 300, Philadelphia, PA 19103
Phone 215-446-4138, fax 215-446-4100, e-mail cslick@rmahq.org.