General Information on RMA Chapters & Events
Information for Chapter Leaders
FAQs: General Information on RMA Chapters & Events
Q. What chapter would I belong to?
A. You can click on the chapter locator to find out which chapters are closest to you. If you have a question about which one would be the most appropriate for you, please contact the Regional Manager for your area.
Q. How do I contact the chapter leaders in my area?
A. This page gives you the name of the key chapter contact in your area (click on a state). Feel free to contact that individual to get more information about chapter events.
Q. How do I sign up for a chapter program?
A. It depends on the type of program that interests you. Many educational programs that are cosponsored by chapters and RMA Philadelphia can be found on this page. If you are interested in a local meeting (a general membership meeting or local roundtable or seminar), you should contact the chapter president directly to find out how to sign up.
Q. How do I become an RMA member?
A. You can sign up for membership using the RMA website or you can request an application by calling or e-mailing RMA Member Services. The annual fee for individuals who are currently in the employ of RMA member institutions is $65 per year. Chapters often charge nominal local dues as well. Nonbankers who are interested in joining RMA can contact the Member Services area to request an application for membership. Institutions that are interested in finding out more about the benefits of RMA membership are encouraged to contact the Regional Manager for their area.
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FAQs: Information for Chapter Leaders
Q. How do I get membership kits?
A. You can contact Agnes Santiago at 215-446-4018 for the Central and Southeast Regions; Rosemarie Casler at 215-446-4053 for the Northeast and Western Regions; or Anna Shuma at 215-446-4051 for the Southwest Region to request the kits, which include updated information about RMA, membership applications, and a sample issue of the Journal. You can request kits for individuals, institutions, and professional service firms and other nonbank entities. You can also e-mail your request to ashuman@rmahq.org.
Q. How can I get an updated list of individual members?
A. Contact Agnes Santiago at 215-446-4018 for the Central and Southeast Regions; Rosemarie Casler at 215-446-4053 for the Northeast and Western Regions; or Anna Shuma at 215-446-4051 for the Southwest Region and request an updated list. We can send you, via e-mail, an electronic file that includes all of the individuals who are currently Associates. An authorized chapter representative can also take advantage of the Chapter Member Roster online on RMA's website to download this information. More information about the Chapter Member Roster online can be accessed on the website.
Q. How do I update my individual RMA record?
A. If you have changed organizations, you should contact RMA's Customer Care and advise them of your new address. You can do this by:
- Phone: 1-800-677-7621
- Fax: 1-215-446-4100
- E-mail: member@rmahq.org
- Online: Click on the "Log On" button at the top of any Web page. After you have entered in your email address, fill out the new online customer form with your new address or, if your information has been verified as already being in our system, click on the "Update Your Record" button.
Q. How do I get information on using a paid, part-time administrator?
A. Many chapters currently use part-time administrators to handle a variety of administrative tasks. Some chapters have found administrators invaluable in maintaining the chapter's database, handling routine communication, overseeing the dues collection process, and handling meeting logistics. If you would like to find out more information about using part-time administrators, please contact Rosemarie Casler at 215-446-4053 or rcasler@rmahq.org.
Q. How can my chapter set up a website?
A. We invite you to join RMA in its latest chapter initiative: the construction and maintenance of individual chapter websites. Through this joint effort, we will expand the image and vision of RMA with a consistent branded design. Chapters will have an updated, professional way to communicate with members and prospective members.
It will be easy to get your site up and running and even easier to keep it updated. RMA will manage the maintenance of your site. All you need to do is appoint a person(s) to tell us what information you want posted.
If you are interested in creating a website for your RMA chapter, please contact your Regional Manager.
Q. When and where is the RMA Leadership Conference?
A. The next Leadership Conference will be held in Pittsburgh, June 24–26, 2010. More information about the conference is available through the Chapters Unit in Philadelphia, your regional manager, or on the Chapters section of the website.
Q. How can I order gifts for officers of the chapter or for speakers?
A. There are many things to choose from that include an RMA logo. You can find additional information about how to order by calling RMA's Chapters Unit at 1-215-446-4051 or by checking the "Chapter Forms" Web page in the Chapter Resources section of the site.
Q. I'm responsible for running the Paper Writing Competition in my chapter. What information do I need?
A. You should request a kit from Agnes Santiago at 1-215-446-4018 or asantiago@rmahq.org. You can also request a kit on our website by checking the Chapter Forms Web page in the Chapter Resources section of the site.
Q. I'm not sure who to contact at RMA Philadelphia about a particular problem.
A. If you have a question about RMA, please contact the regional manager in your area.
Q. My chapter is interested in sponsoring some educational programs. How do I go about doing that?
A. RMA chapters sponsor over 300 open enrollment sessions each year. You can contact your regional manager to get ideas about what types of programs have been successful in your area in the past and also what new programs might appeal to your chapter audience.
Q. We have not yet received our royalty for a cosponsored open enrollment. How can I follow up?
A. You can contact Debbie Trexler at RMA at 1-215-446-4015 or dtrexler@rmahq.org. She can advise you of the status of your royalty payment. Normally, royalties are paid six to eight weeks after the event has been held.
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