This study pack contains the following articles:
Relationship Management Skills for Commercial Lenders, Gardner, Linda, The RMA Journal, v89n9, 60–62, 3 pages, June 2007.
A Day in the Life of This Banker, Cassis, John, The RMA Journal, v89n5, 88–91, 4 pages, Feb. 2007.
Multiple-Account Management: Part 3, Some Multiple-Account-Based Profit Management Strategies, Becker, Ezra, The RMA Journal, v89n4, 100–103, 4 pages, Dec. 2006.
Multiple-Account Management: Part 2 One Person: Many Customers The Effect of Concentration Risk on Loss Rates, Becker, Ezra, The RMA Journal, v89n3, 90–93, 4 pages, Nov. 2006.
Multiple Account Management Part 1: The Effect of Multiple Relationships on Targeting Existing Customers, Becker, Ezra, The RMA Journal, v89n2, 70–73, 4 pages, Oct. 2006.
Loan and Relationship Pricing Practices, Hannagan, Thomas A., The RMA Journal, v87n4, 60–62, 3 pages, Dec. 2004.
Risk Meets Reward Where Customer Relationship Management Meets the Data, Eggers, Helen, The RMA Journal, v86n1, 30–33, 4 pages, Sept. 2003.
Tales of WHOA! Long-Term Relationships Need Long-Term Monitoring, Weissman, Michael L., The RMA Journal, v85n10, 74, 1 page, July/Aug. 2003.
Tips to Giving the Customer a Soft Landing—Elsewhere, Seitz, Alan, The RMA Journal, v84n10, 70–71, 2 pages, July/Aug. 2002.
Value Meals for Bankers, Bell, David C., The RMA Journal, v84n7, 44–45, 2 pages, Apr. 2002.
Corporate Finance-Based Relationship Management, Part 2, Pimley, Michael St. J., The RMA Journal, v83n7, 64–69, 6 pages, Apr. 2001.
Corporate Finance-Based Relationship Management, Part 1, Pimley, Michael St. J., The RMA Journal, v83n5, 78–83, 6 pages, Feb. 2001.
Issues in Lending: Building the Commercial Relationship, Johnson, Roy L. Jr., Journal of Lending & Credit Risk Management, v82n4, 20–22, 3 pages, Dec. 1999.
From Banking "Vendor" to Value-Added Partner: It's a Lending Revolution, Winsor, Jason C., Journal of Lending & Credit Risk Management, v82n3, 22–27, 6 pages, Nov. 1999.
Aligned for Online: Before High-Touch Meets High-Tech, Community Banks Need Plans and Policies, Casey, Diane, Journal of Lending & Credit Risk Management, v81n11, 44–46, 3 pages, July/Aug. 1999.
Customer Service: It Starts at Home, Kelleher, Herb, Journal of Lending & Credit Risk Management, v80n6, 74–78, 5 pages, Feb. 1998.
RMA Associate & Professional Members: FREE DOWNLOAD Click Here