Balancing growth and credit quality in an integrated risk management environment.
In-depth interviews with senior credit officers from five major financial institutions
Key issues for credit risk executives addressed in this revealing series of interviews:
- How modeling, scoring, and other available technology are helping to bring more science to the art of credit risk management
- Why a proactive, team approach to risk management is the key to growth, safety, and soundness
- Why sound judgment is still an integral part of the credit process
- How the growing use of credit risk mitigation tools is being used to promote the new, enterprise-wide risk management paradigm
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Benefit from the combined experience of industry leaders
Senior credit officers at five major institutions, including four banks and one nonbank, agreed to share their experiences and opinions:
- Mickey W. Dry, Senior Executive Vice President and Chief Credit Officer, Wachovia, with Robert Alphin, Executive Vice President and Manager–General Loan Administration, Wachovia (retired), and Robert G. Brookby, Executive Vice President, Corporate Services, Wachovia
- David Eyles, Vice Chairman and Chief Credit Policy Officer, Fleet Financial Group
- Greg Smalis, Chief Credit Officer, FINOVA Group Inc.
- Robert Strong, Executive Vice President and Chief Credit Officer, Chase Manhattan Corporation
- F. William Vandiver Jr., Chairman, Corporate Risk Policy, BankAmerica Corp.
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What the reviewers say
Charles Wendel has a knack for asking the right questions. And in this case, he has really asked an informed group of the most senior credit executives key questions about the inner workings of their credit-control processes. Any credit executive will be well served by spending a few hours with this new RMA book!
S.D.N. Belcher
Executive Vice President
The Bank of Nova Scotia
Toronto, Ontario, Canada
I enjoyed reviewing The New Face of Credit Risk Management! Senor credit officers need to make time to read it. The new directions and techniques discussed by the interviewed executives are clearly representative of what all players in our industry must consider going forward to remain competitive. I highly recommend it!
Stephen D. Steinour
Vice Chairman
Citizens Financial Group
Providence, RI
It's must reading for mid-sized banks interested in risk management. While the institutions represented are larger than we are, I found many transferable principles and practices which would benefit any regional or community bank. I absolutely recommend it!
Lou Dunham
SEVP and CCO
Republic Security Bank
West Palm Beach, FL
The New Face of Credit Risk Management
Balancing Growth and Credit Quality in an Integrated Risk Management Environment
Overview
- Calm Before the Storm
- The New Face of Credit
- Proactive Role for Credit
Wachovia: Taking an Integrated Approach to Risk Management
- Integrated Approach to Risk Management
- Industry Changes
- The Future of Credit
- A Decade of Change
- 1998 Downturn in the Economy
Chase Manhattan Corporation: Pursuing New Portfolio Management Strategies
- Transition to Chief Credit Officer
- Risk Management Strategy
- Tracking Risk and Managing Credit Technology
- Loans as a Loss Leader
- Compensation
- Impact of the Economy
- Some Last Words
- 1998 Downturn in the Economy
The FINOVA Group: Thinking Outside the Box
- Credit Approval Process
- The Changing Face of Credit
- Discipline and Credit Culture
- Emerging Technology
- The Future of Credit
- Concerns
- 1998 Downturn in the Economy
Bank of America Corporation: Balancing Change and Growth
- Transition to Risk Policy Chairman
- Credit Approval Process
- Changing Role of Bankers
- Y2K Issues
- E-commerce and PC Banking
- Concerns for the Future
- 1998 Downturn in the Economy
Fleet Financial Group: Building a Sound Credit Culture
- Changes in Risk Management
- Managing Culture
- Y2K
- Technology and Credit Scoring
- Credit Origination and Portfolio Management
- Outlook on the Economy
- E-commerce
- Final Thoughts—The Credibility Gap
- 1998 Downturn in the Economy
About the Author
Charles B. Wendel is president of Financial Institutions Consulting, Inc. Wendel's consulting experience includes seven years at McKinsey and Co. and Mercer Management Consulting. In addition, he was a commercial and merchant banker with Citibank, Schroders, and Bankers Trust. He is the author of The Middle Market and co-author of Business Buzzwords. He also is a frequent speaker at RMA conferences and a regular contributor to American Banker.
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