What is RMA?
Founded in 1914, The Risk Management Association (RMA) is a not-for-profit, member-driven professional association whose sole purpose is to advance the use of sound risk principles in the financial services industry. RMA helps banking and non-banking institutions to identify and manage the impact of credit risk, operational risk and market risk on their businesses and customers. We achieve this through education, research, networking, and leadership opportunities.

Were you formerly known as Robert Morris Associates?
Yes. On July 11, 2000 the name of the association was changed so that it more accurately reflected RMA's expanding commitment to risk management best practices.

What does RMA do?
RMA was founded in 1914 to help commercial bankers make better lending decisions through the exchange of credit information. Today, RMA is the only association which specialises in promoting effective and prudent risk management practices for institutions of all sizes, across the entire financial services industry. Headquartered in Philadelphia, Pennsylvania, RMA has approximately 2,500 institutional members which include banks of all sizes as well as non-bank financial institutions. They are represented in the association by 16,000 risk management professionals who are chapter members in financial centres throughout North America, Europe, and the Asia/Pacific region.

Where are you located?

United States
1801 Market Street, Suite 300
Philadelphia, PA 19103
Phone: 1-800-677-7621; 215-446-4000
Fax: 215-446-4101

European Office
The Risk Management Association
27 Old Gloucester Street
London
WC1N 3AX
UK

Mark Heaton, Senior Regional Consultant, Europe
Tel. 44 (0) 1732 852225
Mob. 44 (0) 7976 722851

How can I contact you?

• To order RMA publications and for more information about RMA's products and services, please contact RMA Customer Care at customers@rmahq.org , or by telephone at 800-677-7621.
• For questions regarding current or new membership status, please contact RMA's Membership Department at member@rmahq.org or by telephone at 800-677-7621. For information on how to become an RMA member please visit the Join RMA section of our website.
• For questions about invoices from RMA please contact RMA's Accounts Receivable Department at rmaar@rmahq.org.

It is RMA's policy to respond to all communications in a timely manner. If you send an email to an RMA staff member and do not hear back within a reasonable time frame, please contact that individual by telephone. Your organisation's email filters may have intercepted our response and not notified us of non-delivery.

For detailed information on our Regional Managers click here.

For detailed information on our Officers and Directors, click here.

Contact RMA by mail at:
1801Market Street, Suite 300
Philadelphia, PA 19103
Phone: 800-677-7621; 215-446-4000
Fax: 215-446-4101

How do the Document Downloads work?
RMA’s Digital Content Sales Server is a web server extension tool, used to deliver documents and other forms of electronic media to client. This server logs the following information: the client’s IP address, the date and time of the download, the file name being downloaded, the number of bytes transmitted and the eCommerce user ID for each download.

How to troubleshoot problems downloading documents.
We chose the Electronic Content Delivery (ECD) service to listen to RMA’s web server’s TCP port 8085. If a client is blocking this port it will result in an error when attempting to download items from RMA's website. Therefore the client's network will have to open port 8085 in order to allow RMA’s Document Download ECD to work.

Why do we use port 8085, over the more common ports of 80 for http or 443 for https?
We chose a private port where the Electronic Content Delivery (ECD) service could listen in to take care of the document downloads to log information.
For additional support, please email webrequest@rmahq.org.

How to fix the drop-down menus when they hide behind the banner.
If you are using Internet Explorer and the drop-down menus hide behind the banner, you are in Windows Compatibility Mode. To view the drop-down menus, please click on the torn paper image in the toolbar (see the icon underlined in red). This will take you out of Windows Compatibility Mode and will enable you to view the sight.

Where are Chapters located?
For information on locations and the resources of our chapters, click here.

Who can join RMA?
The following entities are eligible for membership: banks, bank holding companies, savings banks, savings and loans, private banks, trust companies, investment banks, finance companies, economic development corporations, leasing companies, governmental agencies responsible for the supervision and regulation of RMA member institutions, and professional firms that provide services related to risk management to financial institutions. Individual membership is open to all personnel involved in lending and risk management in member organisations.

How do I benefit from RMA membership?
Members enjoy networking opportunities, a free subscription to The RMA Journal, discounts to attend frequent meetings and seminars on relevant topics, and access to peers at frequent local and national meetings. We are continually developing our services and provide unique opportunities to hear the industry's top leaders and managers.

What does it cost to join RMA?
For institutional, associate, professional and student fees click here.

What types of events are offered through RMA?
To see a list of RMA events, click here.

Need Help?
If you get stuck or have questions, please call our Customer Care team at 800-677-7621 or email them at customers@rmahq.org. We’ve made this information available throughout the new site.