Regional Managers

RMA Chapters and North American banks with assets less than $3 billion:

Western Region: Erin Jester, 559-326-7444, ejester@rmahq.org
Alaska, Alberta, Arizona, British Columbia, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming

Central Region: Laura Martin, 859-384-1760, lmartin@rmahq.org
Illinois, Indiana, Iowa, Kansas, Kentucky, Manitoba, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, Tennessee (except Memphis), Saskatchewan, South Dakota, and Wisconsin

Northeast Region: Michael Mango, 215-446-4127, mmango@rmahq.org
Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Nova Scotia, Ontario, Pennsylvania, Quebec, Rhode Island, and Vermont

Southeast Region (banks with assets less than $2 billion): Cindee Munro, 210-499-1300, cmunro@rmahq.org
Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee (Memphis only), Texas, Virginia, and West Virginia

North American banks with assets greater than $3 billion:

Western Region: John Baier, 510-522-6016, jbaier@rmahq.org
Alaska, Alberta, Arizona, British Columbia, California, Colorado, Hawaii, Idaho, Manitoba, Montana, Nevada, New Mexico, Oklahoma, Oregon, Saskatchewan, Texas, Utah, Washington, and Wyoming

Central Region: Jeff Thormann, 248-924-3066, jthormann@rmahq.org
Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Nova Scotia, Ohio, Ontario, Quebec, South Dakota, and Wisconsin

Northeast Region: William L. Truscott, 215-446-4130, btruscott@rmahq.org
Bermuda, Connecticut, Delaware, Maryland, Maine, New Jersey, New York, Massachusetts, New Hampshire, Pennsylvania, Rhode Island, and Vermont

Southeast Region (banks with assets greater than $2 billion): Laurie Foster, 317-202-0705, lfoster@rmahq.org
Arkansas, Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee, Virginia, and West Virginia

International Banks

Jack Harcourt, Director, Large Banks & International, 215-446-4093, jharcourt@rmahq.org
Stacy Forcina-Read, Administration, 215-446-4065, sforcina-read@rmahq.org

European Banks

Mark Heaton, 44 (0) 1732 852225, mheaton@rmahq.org

Australian Banks

John Baier, 510-522-6016, jbaier@rmahq.org

Asian Banks

Chris Yip: Country code 65 (Singapore), 6481-1170 or 65-9631-1866, cy0301@singnet.com.sg

If you are not sure who to contact, please email Stacy Forcina-Read, sforcina-read@rmahq.org.

Getting Started Guide: New site! New to the site? Can't find something?

Thank you for visiting the new RMA website! We are committed to continually enhancing your member experience and your comments on how we’re doing are most welcome. Please contact us at customers@rmahq.org or call RMA Customer Care at 1-800-677-7621.

In the coming weeks, you can find an in-depth tutorial for accessing the new website right here. In the meantime, you can visit our FAQs for more information.

Let us share our thinking behind the enhancements and how you can benefit from the new and improved website.

Want to see upcoming courses and events in your area? Look no further than the home page.

Interested in the latest RMA Journal articles? Get them in a click under Tools and Publications.

Looking for job opportunities? Find them fast with our Career Center link at the top of the home page.

We’ve also added information about RMA Europe and its products and services. Simply click “Change” next to the continent in the upper right hand corner of the home page to switch between Europe and North America.

Plus, on the bottom right hand corner of the home page, you can connect with us through our social media channels including LinkedIn, Facebook, Twitter, and Wordpress which houses our blog – rmassociationblog.wordpress.com.

Built with your needs in mind, our new website makes it easy to find all of the information you access most frequently. We hope you find the site convenient and enjoyable to use!