Member Profile

Terrie McQuillen

I’ve been in the financial services industry for 32 years. I managed Credit Administration since 1997, shortly after the bank began its credit department. Then I became an executive officer and the bank’s first Chief Credit Officer in January 2008.

I was introduced to RMA by our bank’s former Senior Lender, who was then actively involved on the Vermont Chapter board. He was a great advocate of RMA training, and the networking with peers that the chapter events provided. He recruited me onto the VT chapter board when it was his time to step down from the board. I attended many RMA open enrollment courses that became the foundation of our newly formed credit department.

RMA credit classes have provided a solid foundation for my credit experience, as well as relevant information and knowledge that could be applied as a credit analyst or manger. With limited time and staff on hand to train new analysts and lenders, my department has relied on RMA as the backbone of our analyst training program, giving my team consistent, quality training.

Attendance at a variety of RMA’s events, including my local chapter meetings and networking events, has facilitated staying on top of credit trends. We’ve also participated in The RMA Credit Department Forum, many of the open enrollment courses, the Annual Risk Management Conference, and the Chapter Leader’s Conference. All of these events provide timely, relevant industry information as well as valuable networking opportunities with other credit professionals.

My bank also uses many of RMA’s resources, including the Annual Statement Studies, The RMA Journal, and the Enterprise Risk Management Workbook, which has been very helpful in developing our ERM program. From a networking perspective, the RMA Member Xchange has been a convenient way to share ideas and information on current issues with other credit professionals all over the country.

Go-to Resources for Chief Credit Officers

The RMA Journal

The RMA Journal

If reading The RMA Journal is not part of your routine, you should make it one. Written by risk practitioners for risk practitioners, the award-winning magazine provides news and practical ideas regarding all risk disciplines, plus updates on regulatory matters to help professionals stay abreast of industry changes and trends.  

Read More

Annual Statement Studies

Annual Statement Studies

Trusted for over 95 years, RMA's Annual Statement Studies gives you access to accurate industry ratio benchmarking data for financial statement analysis.

Read More

Enterprise Risk Management Tools & Workbooks

Enterprise Risk Management Tools & Workbooks

Access a variety of enterprise risk management workbooks from RMA on topics like risk appetite, stress testing and scenario analysis, and governance and policies.

Read More