Business Imperative for Operational Risk Management

Daniel J. Roussell, SVP & Head, Operational Risk, State Street, discusses how operational risk cuts across all processes in an organization, takes many people to manage, and is closely linked to reputational risk.

At the end of the day, Roussell says, good management of operational risk protects the reputation of the company and the company's ability to stay in business. (3 min 28)