Q: How do I register for the event?
Register for the virtual event here.
Call 1-800-677-7621 and charge your registration/order to your credit card.
Customer Care Hours:
Monday through Friday, 8 a.m. to 5:00 p.m. ET
Contact Customer Care at 1-800-677-7621, prompt #3 or email email@example.com.
Q: What types of payment are accepted?
We accept the following payment methods: Check, ACH/Wire, Visa, MasterCard, American Express and Diner’s Club.
- For check payments:
The Risk Management Association Lbx 1140 - P.O. Box 8500
Philadelphia, PA 19178-1140
- For ACH or Wire payments:
Bank Name: Wilmington Savings Fund Society, FSB SWIFT/BIC Code: WSFCUS33
Routing Transit Number: 031100102
Account Number: 213449846
Account Name: The Risk Management Association
Q: How do I register if I do not have access to a credit card?
Please call customer care at 1-800-677-7621 Monday through Friday from 8 am to 5 pm ET.
Q: Is group pricing available for member institutions?
A: Not for this event however, access is complimentary if you registered for our 2022 Annual Risk Management Conference, Internal Audit Conference, or 2022/2023 GCOR Conference. Contact firstname.lastname@example.org for your complimentary access code.
Q: Whom do I contact if I have questions about my registration?
A: Please e-mail email@example.com or call 1-800-677-7621
Q: I have registered, how do I modify my registration?
A: To modify a registration, please contact the Registrar at firstname.lastname@example.org stating the specifics of the modification.
Q: Is there a cut-off date to register for the conference?
A: There is not a cut-off date to register for the conference.
Q: Will sessions be available after the virtual conference?
A: Yes, sessions will be available on-demand through May 31, 2023.
If previously registered, please visit the conference platform.
Q: How do I access the sessions for the virtual conference?
A: The links to access the conference sessions will be available on the event website on the day of the event.
Q: Are sessions CPE eligible?
Q: What are the system requirements to access the virtual conference?
A: ON24 is a 100% web-based platform. Google Chrome is the recommended browser for this platform, however since firewall settings and individual systems can vary, the other two preferred browsers are Firefox or Microsoft Edge.
Q: What are the internet requirements to access the virtual conference?
Before you access the virtual conference, please ensure that your browser is configured to stream media and that your audio is on. A minimum Internet connection of 800 Kbps is recommended for an optimal experience.
Q: Can I watch on my phone or tablet?
A: Yes, you can watch on your phone or tablet using your available web browser. Please note, you can only log into the platform from one device at a time. Ex. Phone or Computer.
Q: How do I sign up for a session?
A: You will be registered for all available sessions. To access the sessions on the day of the event, click the associated link on the event website for the session you want to attend.