Consumer Affairs Center

The Elements of a Consumer Financial Services Compliance Program

The Consumer Financial Protection Bureau (CFPB) was established by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 as an agency devoted entirely to protecting consumers by carrying out federal consumer financial laws. The CFPB has sole responsibility for writing consumer financial protection rules, and supervises banks, credit unions, and other financial companies to ensure compliance with consumer financial laws and regulations. With respect to insured financial institutions, the CFPB directly examines, supervises, and enforces consumers financial laws and regulations for institutions with assets greater than $10 billion. The prudential regulators (OCC, FRB, and FDIC) are responsible for ensuring compliance with consumer financial laws and CFPB-issued regulations for insured institutions below the $10 billion asset threshold.

Final Rules Issued by the CFPB

CFPB Guidance

CFPB Supervision and Examination Manual – Version 2.0

Supervisory Highlights Winter 2016

CFPB Compliance Guides

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