Focus on RMA: Kelly Carr Scott, Relationship Manager

Each week, “Focus on RMA” highlights a piece of RMA that makes it valuable to members and the industry. This week, we’re sharing a Q&A with one of RMA’s relationship managers.

Kelly Carr Scott manages relationships with financial institutions from $1 billion–$60 billion in total assets as well as 17 chapter boards in the plains and mountain states along with Western Canada (10 states and 4 provinces in total).

KScott Professional Pic-1 (2)

What advice would you give to banks who are considering membership? 
Think about all of the brands and companies that are out there; how many are still around after 100 years? Does an organization’s ability to withstand economic cycles say something about that company and its vision? RMA has been in existence for 105 years. As an organization, we’ve been through a lot. We’ve been on the forefront creating content, fostering industry collaboration, and developing educational courses and risk tools financial institutions have used to survive downturns and soar in economic booms. And, now in 2019, we continue to evolve, offering new round tables focused on various enterprise risk management and regulatory hot topics or developing new educational courses like our Risk Management Academy and Critical Thinking course. So, when you think about an organization you want to be associated with and be a member, why wouldn’t you consider being a part of the RMA? 

For me, being a member has completely changed my career. RMA has afforded me opportunities to expand my knowledge base while also giving me a platform to further develop my leadership skills. Plus, you factor in all the wonderful people you meet through the local chapter network as well as at our nationwide conferences and round tables. It’s a great blend of furthering one’s education and building long-lasting relationships. Why wouldn’t you want to be a part of that?

What program or event do you wish people knew more about?
I would like people to know more about our credit and operational risk certificates and our Credit Risk Certification (CRC). RMA has created a continuum like no other in our industry for folks in credit, lending, and loan review functions. These certificates were not around when I was in banking and I would, without hesitation, utilize them to not only prove my knowledge in a specific risk discipline, but also as a tool to leverage myself to move up within any financial organization. 

Where did you work before RMA? What is your background?
I have a bachelor’s degree in Finance (UCF), Accounting (USF), and Marketing (UCF). I worked for a regional and global financial institution, SunTrust and M&I/BMO, respectively, in their commercial real estate and wealth management lines of business before coming to work for RMA in the summer of 2015. I worked my way up from an analyst after having graduated from a 12 month credit training program to a relationship manager and have experience in portfolio and risk management, credit risk management and review, CRE distressed asset management and appraisal review, loan workout, debt restructures, and strategic and event planning. 

What do you like most about your job? 
I enjoy being able to help people, whether that is educating folks about our various tools that help them in their daily jobs, providing them with content or resources to work more efficiently, or connecting professionals in the industry.

What are your interests outside of work?
I am an outdoor explorer living on a ranch in Colorado with my husband, Blake, and daughter, Olivia, so you can find us doing anything from living the ranch life with chickens and cows to four wheeling and hiking in the summer, and snowboarding and snowmobiling in the winter.

For more information about how Kelly can help your financial institution, please contact her at 484-478-3233 or

Visit our website to view all of RMA’s relationship managers and the regions they serve.

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