Instructional Designer

Position Purpose

The Instructional Designer is responsible for planning, designing and developing engaging learning experiences. The individual will help to build and revise a rich library of off-the-shelf, instructor-led and online training products, developed for credit and risk professionals in banking and financial services.  The Instructional Designer works in close collaboration with external subject matter experts and internal teams.

Principal Accountabilities

  • Identify instructional strategies that align with instructional goals and anticipated learning outcomes
  • Design end-to-end learning solutions such as and not limited to instructor-led, e-learning, and virtual, that incorporate best practices in adult learning theory and cognitive science
  • Conduct industry research and interviews with subject matter experts and translate findings into effective learning experiences
  • Apply appropriate interaction design and interactive learning principles
  • Accommodate social, cultural, political, and other individual factors that may influence learning
  • Integrate existing instructional materials into the design
  • Coordinates the review, revision, editorial, and document production process
  • Communicate with team members on all phases of the project in order to prepare for an orderly product launch
  • Prepare sales team to be able to discuss the course, expected outcomes, and benefits with members and other customers
  • Maintain project documentation and digital course files
  • Function as staff resource for assigned courses 
  • Observe instructor-led classes for the purposes of assessing program effectiveness and evaluating instructor performance
  • Evaluate course feedback, recommend changes, and oversee implementation of necessary changes in program or materials
  • Ensure courses and their development adhere to national or international licensing bodies
  • Responsible to administer and abide by all of RMA’s information technology policies and procedures
  • Perform other duties as assigned


Minimum qualifications:

  • Bachelor's degree with a Certificate in Instructional Design or equivalent practical experience.
  • 5 years of experience as an instructional designer
  • In-depth knowledge of current and emerging adult learning theory and how it is put into practice in corporate learning
  • Intermediate to Advanced level proficiency in PC-based word processing and spreadsheet applications in a Windows environment
  • Strong project management skills with the ability to multi-task and advance activities across multiple concurrent work streams
  • Prefer experience with e-learning frameworks such as Adaptive Learning, ADDIE, SAM, or other learning development approaches as well as experience in designing, developing, and testing eLearning content to serve as backup for e-learning team.
  • Commercial banking experience helpful but not required

Job Competencies

Innovation – Creative, offers new ideas, risk taker, amenable to change

Job Knowledge – Understands facets of job, aware of duties and responsibilities, keeps job knowledge current.  Displays knowledge of the learning and development industry, stays updated with learning and development news

Product Expertise - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.

Project Management - Manages projects, thoroughly deals with project details, holds project owners accountable, delivers clear, accurate depiction of status, and uses resources efficiently to control costs and to meet set budget

Results Driven - Defines appropriate goals, works toward achieving goals, articulates vision, and steps for achievement

Empowerment & Accountability is a core cultural value at RMA and you will see that reflected in our programs and policies such as unlimited time off and flexible work arrangements. In addition, we offer a competitive total compensation package and an excellent health and welfare benefits package.

At RMA we celebrate and value diversity and inclusion, so team members feel comfortable bringing their whole self to work.  We are proud to be an Equal Opportunity Employer and do not discriminate based on upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Interested?  Send resumes to