Senior Manager, Credit Products

Position Purpose

The Senior Manager, Credit Products is responsible for the vision and execution of the Credit suite of products built to support credit underwriting in financial institutions. This position works across various RMA stakeholders to build and enhance products from existing ideas and help develop new concepts based on industry research and the needs of RMA Membership. The Senior Manager must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.  This position reports directly to executive leadership. 

Principal Accountabilities 

1. Market opportunity identification.  Analyze the market, identify customer and market needs, evaluate the competitive landscape and market dynamics with the goal of identifying opportunities to serve our members.  Take a data driven approach to selecting market opportunities and aligning with potential offerings.

2. Product definition.  Prioritize opportunities, define elements to meet customer needs, evaluate the solution for commercial viability and develop pricing and packaging.   

3. Product strategy and planning.  Articulate the vision and ensure its alignment with company strategy and goals, establish the product strategy, create the business case, and define the product roadmap. Translate solution ideas into short-term and long-term execution plans.  Drive buy-build-partner analysis, and where necessary, review potential external partner relationships for the product.   

4. Product delivery.  Ensure the product(s) can effectively capitalize on the identified opportunity and is set up for success. Gather feedback and drive improvements during development. Prepare for and support the release of new products and enhancements to existing products. Responsible for product launch and release plans. Coordinates internal and external product launches working with Marketing, Sales and Support.   

5. Growth and portfolio management. Drive growth and broader portfolio success. Drive product engagement and satisfaction, manage the commercial performance of the product, assess and plan the product’s future lifecycle and manage the offering portfolio. Manage the budget and revenue projections.

6. Develop and when necessary deliver concise and meaningful presentations for internal and external audiences, including education and training of sales staff, presentations at events and customer accounts.

7. Successfully deliver results with limited resources people, money and time.

8. Responsible for recruiting, hiring, managing, developing, and motivating direct reports, and installing/nurturing a product management centric culture. This responsibility extends to external relationships.   

9. Responsible to administer and abide by all of RMA’s information technology policies and procedures.

10. Other duties as assigned.

11. Proactively embrace RMA’s mission and values. 
Job Competencies 
• Organizational Skills - Displays understanding of organizational culture and practices. Incorporates organizational awareness into decision making. Utilizes both formal and informal channels to achieve results. Navigates organizational politics effectively. Builds alliances across the organization.

• Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations. 

• Communication Skills – clearly and confidently articulates complex ideas, strategies, and decisions to individuals and groups at all levels. Consistently captures and conveys the essence of the communication and leaves the audience with a clear understanding and no ambiguity.  Speaks in a compelling manner that holds others' attention and motivates them to action.  Asks excellent questions that gets to the "heart of the matter".  Is a skilled listener, can accurately restate the opinion of others; always leaves others with the view that they have been heard.

• Relationship Building - Builds rapport up, down, and across the organization. Establishes collaborative relationships to achieve objectives. Seeks win-win solutions to conflict. Develops network of professional contacts. Displays empathy and tolerates diverse viewpoints.

• Managing Multiple Priorities - Manages multiple commitments. Responds to changing demands and priorities. Allocates and utilizes time efficiently. Identifies potential conflicts that impact commitments. Completes work according to identified priorities. 


Self-directed/motivated self-starter

Flexible and adaptable

Results orientation

Sense of urgency


Strong work ethic

High integrity and trustworthy

Intellectually curious

Ego in-check 
• Innovation/new product development:  minimum 10 years of proven product management experience in the software industry in developing new software products from concept to product adoption.

• Organizational development:  Experience recruiting, hiring, managing, developing, and motivating direct reports, and installing/nurturing a product management centric culture. This ability extends to external relationships, too, with key partners.  Proven success delivering results with limited resources people, money and time.

• Ideally have Banking experience with an understanding of Credit Risk. 

• Bachelor’s degree (MBA preferred)

• Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management. 
Competitive salary and benefits package  Submit resumes and salary history to 

For more information about RMA visit: 
Headquartered in Philadelphia, The Risk Management Association (RMA) is a not-for-profit, member-driven professional association serving the financial services industry. Its sole purpose is to advance the use of sound risk management principles in the financial services industry. RMA promotes an enterprise approach to risk management that focuses on credit risk, market risk, operational risk, securities lending, and regulatory issues. Founded in 1914, RMA was originally called the Robert Morris Associates, named after American patriot Robert Morris, a signer of the Declaration of Independence. Morris, the principal financier of the Revolutionary War, helped establish our country's banking system.