Cookie Policy

As of May 9, 2018

Most websites you visit will use cookies in order to improve your user experience. RMA is no different in this regard.  RMA uses cookies to administer our website, analyze trends, track users’ movements around the website, and to gather demographic information about the website user base.

What are cookies? Why are they used?

A cookie is a small file or amount of data generated by a website that is saved by your web browser.  A cookie allows the website to remember information about you, your preferences or the contents of your shopping cart.   Each cookie is unique to your web browser and will contain some specific, anonymous identifiers that register your use of the website and track your activity within the website.

Cookies are beneficial to RMA, like other website hosts, because they allow us to know which pages you are looking at and how long you have stayed on certain pages relative to others.  From a marketing perspective, cookies are important to RMA because they allow us to obtain information about our user’s tastes and preferences and permit us to see how many people are visiting our website on a daily basis.

To learn more about cookies, please visit http://www.allaboutcookies.org/

Types of cookies used on our website

Cookies last for different lengths of time depending on what they are used for.  Our website features three types of cookies, “session” cookies, “permanent” cookies and “third party” cookies, each of which is described below.

“Session” or “temporary” cookies which are attached to your computer or mobile device when you visit and browse our website.   For example, we use the session cookie AWSELB in order to manage page loading response times on our website to optimize your user experience.  Session cookies are stored only until you leave our website or close your web browser.  We use session cookies on our website so that you can continue using our website without losing anything in your shopping cart.

“Permanent” cookies, unlike session cookies, do not terminate when you leave our website or close your browser. Instead, the permanent cookies used on our website last for a defined period of time, set within the particular cookie. All information that these cookies collect is aggregated and therefore anonymous, and is only used to improve how our website and enhance our users’ experience.  Permanent cookies permit our website to recognize your computer or mobile device again when you return to visit our website on that particular computer or mobile device again so that you don’t have to log in again.  We also use permanent cookies to understand the behavior of the users of our website over time so that we can make improvements in content and functionality.

“Third party” cookies are installed on our website by an organization other than RMA, for example, through advertisements or banners for third-party products or services present on our website.  Third party cookies are also present in the social media “buttons” found on our website such as for LinkedIn, Facebook and Twitter.   We also use third party cookies on our website to operate or to target or deliver advertising.  RMA uses Google Analytics cookies to track information about a your visit to our website, including your IP address; the time and length of your visit; the pages that you viewed; and the visit source/referring site and time zone. We use this information to check the usefulness of our website and help us improve it and so enhance your experience.  To opt out of being tracked by Google Analytics across all websites visit  https://tools.google.com/dlpage/gaoptout.

How you can block or restrict cookies

You can delete all cookies that are already on your computer or mobile device and prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

All major browsers – including Google Chrome, Firefox, Internet Explorer and Safari -- allow you to change your cookie settings - for example you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for further assistance:

  • Cookie settings in Internet Explorer and Edge:
  • Cookie settings in Firefox:
  • Cookie settings in Google Chrome:  chrome://settings/content/cookies 
  • Cookie settings in Safari web and iOS

You can change your user settings in your browser to prevent us storing cookies on your device. You can find out how to do this, and find more information on cookies, at:  http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html