Developing Highly Motivated Credit and Lending Teams

Speaker: Dima Berdiev, Managing Partner and Founder, DNB Advisory LLC

Once you have registered through the RMA website you will receive an email to complete your registration for this event in Zoom.

Whether you are managing employees located at the same location or remotely-located employees, motivation is an important component of creating high-performance credit and lending teams. Yet, only some teams have been truly successful with motivating all their staff consistently, especially in going above and beyond their call of duty. Remote location of colleagues, especially during the times of a pandemic, introduces significant, unique obstacles with motivating your teams.

This program will review the building blocks that create motivated colleagues, from daily supervisory workflow (little to no motivation applied) to three other components that lead to developing a progressively motivated team member. It will offer tips and strategies on how to maintain virtual presence with your team members and build a strong team environment. You will learn how proper goals as well as proper measurements of those goals can drive high level of motivation, in addition to quality of team support, team’s values, trust, and rewards and recognition. Motivation can’t be without fun and the program will cover how to increase engagement and use unique recognition, rewards, and playful techniques to bring positive energy into your team’s daily lives. As one commercial banker wisely noted, “Never underestimate the power of the human component!”

Instructor Bio:

Neil (Dima) Berdiev’s career in commercial banking spans two decades with a full range of commercial credit, lending and leadership roles at organizations that include Citizens Bank / RBS Citizens, Boston Private, Cambridge Trust, and FleetBoston Financial. He founded DNB Advisory LLC, an outsourced commercial credit advisory firm, to provide to the industry critical resources to run successful lending functions. Its coverage includes outsourced underwriting services, credit process overhaul, building of high performance credit and lending teams, training, and banking teams’ turnaround and crisis management, to name a few.