ProSight Contact Centers Executive Roundtable
List Price
$9,999
Member Price
$1,100
Event Id:
700519859
Product code:
020451-26
Format:
Roundtable: In-Person
Date:
4/14/2026 - 4/15/2026
Registration Fees
| Members | $1,100 |
|---|---|
| Nonmembers | $9,999 |
Members qualify for savings.
Log in to see if you qualify for a lower rate, or become a member to save as much as $8,899 or more.
Item Details
Site Information:
ProSight Office-Chicago
222 W Adams St
Ste 2300
Chicago, IL 60606
Event Dates & Times:
April 14, 2026 5:30 p.m. -7:30 p.m. CT (dinner)
April 15, 2026 8:00 a.m.- 4:00 p.m. CT
The ProSight Contact Centers Executive Roundtable brings together senior leaders from retail banking to engage in a strategic, solution-focused discussion on the evolving role of the contact center in today’s customer driven environment. This exclusive, peer level forum provides a confidential space for executives to exchange insights, compare operating models, and explore innovative approaches to delivering exceptional service across phone, digital, and emerging channels. Participants will dive into topics such as:
• Balancing automation with the human touch in high-value customer interactions
• Rethinking KPIs: moving beyond handle time to measure true customer value
• Quality assurance approaches that support coaching, not just compliance
• Managing fraud, authentication challenges, and identity verification
• Building a culture of coaching, empowerment, and continuous improvement