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How to Analyze Your Bank's Credit Culture provides you, as your bank's senior credit officer or credit policy officer, with the means to diagnose your credit culture. This 60-page RMA publication includes all of the procedures and documents needed to determine which credit culture exists, where it may be weak, and where you may need to take corrective action.
Credit Culture Vocabulary
This portion of the diagnostic system lets your lending staff identify the descriptive statements most applicable to your bank's credit culture as they perceive it. If it turns out that your lenders' perceptions do not match your intended goals, lenders may be inadvertently undermining your credit policies.
The Credit Culture Profile
Four major cultures are identified: values driven, immediate performance driven, market/share production driven, and unfocused. The Credit Culture Profile helps you determine which of the four cultures, or combination thereof, is dominant.
The Credit Culture Elements
The credit culture profile evaluates 17 elements of a strong credit culture. The elements are grouped into four categories: commitment, communications, incented behavior, and lines of business management. From your loan staff, you will get feedback as to which, if any, of these four critical areas may be deficient and where remedial actions may be necessary to strengthen your credit culture's support of your intended credit policies.
How to Analyze Your Bank's Credit Culture comes complete with forms that may be duplicated and distributed to your lending/credit staff and pages suitable for making transparencies.
Copyright © 1990.
About the author
John E. McKinley is president of McKinley Consulting, a bank consulting firm in Atlanta, GA. A noted instructor, lecturer, and highly respected commercial banker, McKinley is coauthor of several banking books, including RMA's Problem Loan Strategies and Strategic Credit Risk Management.
Contact RMA's Customer Care at 800-677-7621 with any questions or for assistance with ordering.