Back to Staffing Commercial Credit Functions (Download)
In 1985, RMA published Staffing the Commercial Credit Department, its first survey of the tasks and employees in a typical commercial credit department. In the years following the release of the original monograph, we regularly received requests for more current information about the tasks handled in banks' credit areas. Many of those requests centered on how tasks were handled in institutions that had disbanded their credit departments. It became obvious that another look at credit department tasks was warranted.
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