How do I access the sessions for the virtual conference?  

Registrants will have access to the virtual event site starting on Thursday, May 25th by 10:00 am EST to begin signing up for individual sessions and saving the invitations to your calendar. If registered after 11:59 am EST on June 5th at 9:59 am, you will gain access to the site following the timing guidelines listed below. Access is associated with the e-mail address used during registration and participants can only log on with one device. RMA will send you a link to the virtual conference site with your registration confirmation email. 

There is not a cut-off date to register for the conference, however, please refer to the chart below for specific details.  

From now until May 25th (9:59 am EST)  

• Registrants will have access to the virtual event site starting on May 25th by 10:00am EST.  

May 25th (10:00am EST) to June 5th (9:59 am EST):    

• Registrations received by 11:59 pm EST, Monday through Friday, will be processed by 10:00 am EST the following business day.   
• Registrations received over the weekend will have access to the site by 10:00 am EST the following Monday.  

June 5th (10:00am EST) to June 8th (11:59 pm EST).   

• If you register before 12 pm EST on June 5th, you will have access to the conference on June 5th by 1 pm EST  
• If you register after 12 pm EST on June 5th, you will have access to the conference on June 6th by 10 am EST  
• If you register after 12 pm EST on June 6th, you will have access to the conference on June 7th by 10 am EST  
• If you register after 12 pm EST on June 7th, you will have access to the conference on June 8th by 10 am EST  

Registrations processed after June 8th at 11:59 am EST, will have access to the on-demand content (for those available on-demand) from June 9th, 2023 through June 30th, 2023.  

What are the system requirements to access the virtual conference?  

ON24 is a 100% web-based platform. Google Chrome is the recommended browser for this platform, however since firewall settings and individual systems can vary, the other two preferred browsers are Firefox or Microsoft Edge. 

What are the internet requirements to access the virtual conference?  

Before you access the virtual conference, please ensure that your browser is configured to stream media and that your audio is on. A minimum Internet connection of 800 Kbps is recommended for an optimal experience.  

Can I watch on my phone or tablet?  

Yes, you can watch on your phone or tablet using your available web browser. Please note, you can only log into the platform from one device at a time. Ex. Phone or Computer.  

How do I sign up for a session and/or save to my calendar? 

To sign up for a session, simply log into the virtual platform (to be added May 25th) using this link, click on “Build Your Agenda” or “Join Live Sessions” depending on the date of attending, and select the sessions you wish to schedule. You can also download the calendar invitation directly from the platform for that specific event. 

Once the virtual platform is launched in May, how do I download the full agenda as a PDF?

Once the platform has launched, you will notice while building your agenda, there is a location where “Full PDF Agenda” is available. 

When can I get into a session? 

Participants can enter the session 15 minutes prior to the posted start time. The button located next to the session title will say “LAUNCH” when the platform is available to enter.

Is there an attendee guide available to attendees?

Yes, you can download the “Attendee Guide” to walk you through the platform at any time.

Can I connect with other attendees during the event?

Visit the Networking Hub and conversations 1-on-1 with those that are also in that location, like a networking event at an in-person conference.

Will I have an opportunity to ask speakers questions during their session?  

Yes, there will be a text-only Q&A function available for you to ask questions throughout the conference. Please understand that due to the number of participants, it may be necessary to combine questions. 

Can I call into a session?  

You can use your smartphone to access the platform via a web browser. However, there is no dial-in (phone number) access. 

How do I obtain a certificate of completion for a session? 

Eligible participants must download their certificate before leaving the session console. You will see an icon on your console to download. Please click on this and if all required items have been fulfilled, you will be able to download & save/print your certificate. 

You can also find these instructions located in “Related Content” box in each session

Where can I find the survey to earn CPE credit? 

The survey can be found on the taskbar of each session, located at the bottom of your viewing screen. Click on the “Session Feedback & CPE Survey” icon to open the survey. Complete the survey and click submit. 

The field of study for each session at the conference is designated in the full agenda for the conference.

RMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org.

How do I register for the event? 

• By Web: Register for the virtual event here. 
• By Phone: Call 1-800-677-7621 and charge your registration/order to your credit card. Customer Care Hours: Monday through Friday, 8 a.m. to 5:00 p.m. ET 
• Multiple Registrations: Contact Customer Care at 1-800-677-7621, prompt #3 or email registrar@rmahq.org.  

Is group pricing available for member institutions? 

Yes! For inquiries into our all-access institutional pricing, contact your Relationship Manager. 

Whom do I contact if I have questions about my registration? 

Please e-mail registrar@rmahq.org or call 1-800-677-7621 

I have registered, how do I modify my registration? 

To modify a registration, please contact the Registrar at registrar@rmahq.org stating the specifics of the modification. 

Is there a cut-off date to register for the conference?  

There is not a cut-off date to register for the conference.

Registrations processed after June 8th at 11:59 am EST, will have access to the on-demand content (for those available on-demand) from June 9th, 2023 through June 30th, 2023.  

Can I earn NASBA CPE Hours/CRC credits attending this virtual conference?  

Yes, you can earn up to 16 NASBA CPE Hours/CRC Credits. NASBA CPE Hours are only available for those watching the Live Broadcast during the scheduled date and time of each session from June 5-8, 2023, per NASBA guidelines. 

Please refer to the NASBA criteria requirements for each session for details. 

Is there a full agenda that I can download?
Yes. Click on the agenda link within this page to download the PDF agenda. Please note that the digital version is updated daily while the PDF is updated once a week on Friday.

I missed the virtual conference; can I still watch on-demand?   

Yes! All sessions available for on-demand viewing will be available through the virtual event site from June 9th through June 30th, 2023. 

Are sessions CPE eligible during the on-demand viewing?  

No, sessions are only CPE eligible during the live event date/time, not the on-demand viewing, per NASBA guidelines.