Skip to Main Content

Ethics and Decision Making

Course Overview

Every banker’s performance must meet the highest ethical standard, ensuring that the trust customers place in the bank is well-founded. Sometimes, ethical situations can seem very clear. At other times, a matter may seem trivial, but if not handled properly, can lead to serious consequences. The best way to develop a strong ethical underpinning in any banker’s professional practice is through rehearsing ways of thinking and responding to a variety of situations.


1 hour


Self-Directed Online

Program Level







Who Will Benefit?

This course is appropriate for all bankers.


Learning Objectives

Upon completion of this course, participants will be able to:

  • Have a more nuanced understanding of the impact of everyday decisions.
  • Exercise professional judgment when considering the ethical ramifications of decision-making.
  • Have the tools to promote honest conduct, fair dealing, proper handling of conflicts of interest, full disclosure and compliance, and the protection of institutions’ legitimate business interests.


In Ethics in Decision Making the participant will encounter nine stories or episodes. Each story illustrates one of RMA’s Principles of Ethical Conduct which are “rules of reason” created jointly by RMA’s Operational Risk and Enterprise Risk Management councils. As each story unfolds, the participant will make decisions, reflecting on the thinking behind their decisions, and explore the possible consequences of their choices.

Check out all upcoming courses in Ignite.

View Course Catalog