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The Business of Commercial Banking

Course Overview

The Business of Commercial Banking sets the stage for those are unfamiliar with the commercial banking function. This course orients all bank personnel to best practices, key tools, and frameworks used in commercial banking.


1 hour


Self-Directed Online

Program Level







Who Will Benefit?

Anyone who works in a bank or is exploring a career in banking will benefit from this course.


Learning Objectives

Upon completion of this course, participants will be able to:

  • Examine banking as a business including:
    • How the bank makes money. 
    • The risks to a bank's ability to make money.
    • Insight into common commercial loan products.
  • Assess the impact of regulation, supervision, and bank examinations including:
    • Key banking laws.
    • Regulatory/examining authorities.
    • Key regulations and the impact to banks of key regulations.
    • Common regulatory tools to ensure good banking practices.
  • Explore/apply the common critical thinking framework used by many bankers including:
    • The 5 Cs of credit.
    • Precision tool company scenario.


Through a combination of infographics, micro-learning, targeted modules, and story-telling, participants will explore how commercial banking works.

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