Vice Chair & Chief Risk Officer
Present Job Function: Richard is vice chair and chief risk officer at U.S. Bancorp. She oversees all aspects of the company’s risk management activities, including operational risk, credit risk, market risk, model risk, global compliance, AML/BSA, independent risk review, and regulatory services. She previously was executive vice president and chief operational risk officer, managing the company’s operational risk management activities.
Previous Employment: Prior to joining U.S. Bancorp, Richard was executive vice president and head of operational risk and internal control at HSBC North America. For 11 years she served in enterprise risk roles, including head of risk governance and administration and director of regulatory compliance.
Richard also spent 12 years at the Office of the Comptroller of the Currency (OCC), where she served as national bank examiner, specializing in retail credit and credit card bank supervision. Between two periods with the OCC, she served as chief compliance officer for Sears National Bank.
Richard was nominated as one of American Banker’s Most Powerful Women in Banking team award in 2013, 2015, 2019, and 2020. She was also named Best Technology Executive in 2017 by Waters Technology. In 2017, U.S. Bank was named Operational Risk Bank of the Year by Risk.net.
Education: Richard holds a BA in finance from the University of Northern Iowa. She is also a graduate of the Leading Women’s Executive Program.
Board member, Fairview Health Services
Board member, Catholic Charities of St. Paul and Minneapolis
Advisory Committee, Minnesota Center for Financial and Actuarial Mathematics (MCFAM)
Member, Board of Directors and Board Vice Chair, Treasurer, Executive Committee
Past chair, Advanced Operational Risk Group (AORG)
Past member, Operational Risk Council